Steve Davies Online


Never Allow Your People to Delegate Upwards
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Discretionary Energy

Businesses owners focus on employee attendance, but how much of the employee are you really getting? You measure absenteeism, but many businesses have an issue with what I call “presenteeism”. This is much harder to spot and much more insidious because while you have their physical presence you are not getting the output from the whole employee.

   

There is an untapped portion in most employees that I call “discretionary energy”….. and this is almost certainly the part that you aren’t getting. In bad employees it can be as high as 50%, and even your best employees could probably give 10 to 15% more than they currently are.

Finding this discretionary energy is not easy and has been the subject of countless books on motivation and leadership. I will write about that elsewhere. As far as this thought is concerned, look at your workforce and recognize that there is always more to be had.  

Then take a long, hard look at your organization and ask yourself how hard people are really working and whether less people could do the same work.

 

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